Our Location

2312 W 8th Street / PO Box 870
The Dalles, Oregon 97058
Phone: 541.296.5363
Fax: 541.296.7730


  1.  Account Set-up Fee $35.00
    • Base rate determined by meter size. see chart below
    • Water charge based on tiered rate. see chart below
  2. Delinquent Account
    • First Notice – Past Due Notice $10.00
      Charge automatically added to account on the 20th after close of business day, or on the 21st of each month and separate from a 1½% late charge assessed on unpaid balance.
    • Second Notice – Yellow Door Tag $25.00
      Charge added when door tag is delivered customer will have 2 business days to pay.
    • Water Service Disconnect/Reconnect Fee $50.00
      Charge added when water is disconnected / reconnected
    • After Hours Disconnect/Reconnect Fee $100.00
      Charge added when water is disconnected / reconnected
  3. NSF Charges $25.00
    • No Standby fee Monthly base rate will be charged even with no usage.
    • Water can be shut off but monthly fee remains your base rate charge.
    • Any new meter set in the ground will be billed a base rate charge beginning the day the meter is set.
    • Bills are prorated beginning the first day of service and mailed on the 1st of each month. Finalized bills are mailed on last day of service.


Contact us and we can help!.

All water charges shall be due upon billing and are delinquent if not paid in the office by the close of business on the 20th of each month. Payment required by the 20th of each month to avoid late charge penalties. If the 20th falls on a weekend, the due date will be extended to no later than 4pm the next business day.


Past Dues Notices are mailed on the 21st or the first business day following the weekend, with balance due by last business day of the month to avoid further penalties. Door Tags are delivered on the 1st Monday of the month and Shut Offs enforced at 1pm on the 1st Wednesday of the month. Where a holiday falls on Monday, Door Tags will follow on the 1st Tuesday and Shut Offs enforced on the 1st Thursday of the month. Entire balance on account, including door tag fee, minus your current bill, must be paid to avoid Shut Off.
Owner will be responsible if tenant fails to pay the water bill.

Base Rate Charge determined by meter size:

Revised January 2013